Quality

We don’t leave quality to chance! No restrictions and no compromises, but plenty of extras and guarantees ensure your travel comfort at the highest level. We, the team of the 4-star Superior Oberjoch – Familux Resort, place great emphasis on allowing our guests to experience quality. This begins with the sophisticated use of our hotel’s spaces, extends to the smallest detail of the furnishings, and continues with our continuous training of all our employees.

The Oberjoch – Familux Resort is among the top 1 percent of hotels worldwide.

It’s time to celebrate. The Travellers’ Choice Best of the Best Award 2024 has been given, and the Oberjoch – Familux Resort ranks among the ‘Top 15 Hotels in Germany’ and the ’25 Best Family-Friendly Hotels in Europe.’ We can therefore pride ourselves on being at the highest level of excellence in the hospitality industry.

The Travellers’ Choice Best of the Best Award is given to hotels that have received a high number of top-class reviews and opinions over a 12-month period. All winners meet strict standards regarding trust and safety. Less than 1% of the eight million Tripadvisor listings receive a Best of the Best Award.

YOU ARE AMAZING!!! With your reviews, you have ranked us in the Top 1%, the crème de la crème, of family hotels worldwide in 2014, 2015, 2016, 2017, 2018, 2020, 2021, 2022, 2023, and 2024! Thank you very much!

Your satisfaction is important to us! We continuously improve our quality for you and keep an eye on what we can optimize. For several years now, we have been conducting self-imposed quality controls at the Oberjoch FAMILUX Resort. For instance, we have achieved the Quality Seal Level II as part of the Swiss Tourism Association. Additionally, the Certification Body of the German Institute for Sustainability & Economy awarded the Oberjoch FAMILUX Resort—and thus, for the first time, a children’s hotel in Europe—the international seal of approval for ‘Secured Sustainability.’

Since October 2015, the Oberjoch FAMILUX Resort has been distinguished with the ‘German Hygiene Certificate.’ We are extremely proud to be the first hotel in Bavaria to receive this award. The Deutsche Hygienezertifikat GmbH (DHZ) is an independent consulting and inspection company that controls and advises businesses, certifying them only if they meet impeccable hygiene and cleanliness standards. The DHZ examines products, hotels, restaurants, as well as clinics and practices, for example. The renewal of this certificate is subject to strict annual inspections by the expert commission.